I am emailing you on behalf of United Utilities to publicise their Winter Wise campaign, which aims to prevent any winter woes by helping householders in your community avoid the misery of a burst or frozen water pipe.

Although not responsible for domestic water pipes, United Utilities is keen to encourage communities to work together to avoid any problems this winter by making them aware of some simple steps which will make for a carefree winter.

Top of the tips list and one key preparation that many of us forget, is to make sure our pipes are protected by being lagged. Fixing damage caused by household pipes that have frozen and burst can run into hundreds of pounds as well as being really stressful. 

I’ve attached some useful information which you could use on your website/newsletter/email to your database or that you can print and place where they might help to inform people about the simple steps they can take. 

I have also attached a PDF poster for you to print out and display, plus a winter advice pack and a downloadable pdf leaflet. Please feel free to distribute these to any services, residents or partners you think would benefit.

You may also want to place this on your social media. We’d love it if you could tag @unitedutilities on Twitter and @OfficialUnitedUtilities on Facebook.

If there is anything further on this topic that you think would be useful, including printed posters, leaflets and free ice scrapers, please let me know.

Further advice about how to be Winter Wise can be found at http://www.unitedutilities.com/getwinterwise.aspx including videos of how to find your stop tap and deal with frozen pipes.

Also, for the first time, United Utilities will be running the Bring Warmth Awards, where five communities have the chance to win £500 to put towards community outreach projects. Prizes will be awarded to those going above and beyond to spread a little warmth this winter by helping fellow residents feel warm, well and welcome.

The competition is open to any group, from a street to a residents’ association or a school. To find out more or to apply, visit www.unitedutilities.com/bringwarmthaward. I have also attached the award summary document for more information.